Common questions
Everything you need to know about Service Alliance. Can't find what you're looking for?
Go to supportSupport
I forgot my password. How can I reset it?
You can reset your password by clicking on the "Forgot Password" link on the login page. Enter your registered email address, and we will send you instructions to reset your password.
I am not receiving any emails. What should I do?
Please check your spam or junk folder to ensure our emails are not being filtered. Additionally, make sure that your email provider is not blocking emails from our domain. If the issue persists, contact our support team for further assistance.
I can’t find my forms in the app. Where are they located?
Double check that you are not applying any filters that might be hiding your forms. Also verify that you are in the correct project.
Contact
What's your typical response time?
We respond to most inquiries within 24 hours during business days.
Do you offer phone support?
Phone support is available in German and English during our business hours.
What should I do in case of technical issues?
Check out our support page for troubleshooting tips and contact information.
Still have questions?
Can't find the answer you're looking for? Our team is here to help.