Privacy Policy

I Name and address of the controller

The controller within the meaning of the GDPR and other national data protection laws of the member states as well as other data protection regulations is:

• Company: kontura GmbH
• Address: Wurzerstraße 14, 53175 Bonn, Germany
• Email: info@kontura.de
• Hotline: +49 228 9156686-0

II Name and address of the Data Protection Officer

The Data Protection Officer of the controller is:

• Data Protection Officer: Michael Kromik (LL.M.)
• Address: Wurzerstraße 14, 53175 Bonn, Germany
• Email: datenschutz@kontura.de
• Hotline: +49 228 9156686-0

III General information on data processing

Scope of processing of personal data

We generally process personal data of our users only insofar as this is necessary to provide a functional website as well as our content and services. Personal data is regularly processed only after the user has given consent. An exception applies in cases where obtaining prior consent is not possible for factual reasons and the processing is permitted by legal provisions.

Deletion of data and storage duration

The personal data of the data subject is deleted or blocked as soon as the purpose of storage ceases to apply. Storage may also take place if this is provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. Data is also blocked or deleted when a storage period prescribed by the aforementioned standards expires, unless there is a necessity for further storage of the data for the conclusion or fulfillment of a contract.

IV Contact form and email contact

1. Description and scope of data processing

A contact form is available on our website which can be used for electronic contact. If a user makes use of this option, the data entered in the input mask is transmitted to us and stored. This data is:

• Salutation
• First name
• Last name
• Company
• Position
• Street
• Postal code / City
• Phone
• Fax
• Email
• Message

Your consent is obtained during the submission process for processing the data and reference is made to this privacy policy. Alternatively, it is possible to contact us via the provided email address. In this case, the personal data transmitted with the email is stored. There is no disclosure of the data to third parties in this context. The data is used exclusively for processing the conversation.

2. Legal basis for data processing

The legal basis for processing the data is Art. 6(1)(a) GDPR if the user's consent is present. The legal basis for processing data transmitted in the course of sending an email is Art. 6(1)(f) GDPR. If the email contact aims at concluding a contract, additional legal basis for processing is Art. 6(1)(b) GDPR.

3. Purpose of data processing

The processing of personal data from the input mask serves solely to process the contact request. In case of contact via email, this also constitutes the necessary legitimate interest in processing the data. The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Duration of storage

The data is deleted as soon as it is no longer necessary to achieve the purpose of its collection. For the personal data from the input mask of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant matter has been finally clarified.

5. Right to object and removal

The user has the possibility at any time to revoke consent to the processing of personal data. If the user contacts us via email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.

V Rights of the data subject

If personal data concerning you is processed, you are a data subject within the meaning of the GDPR and you have the following rights against the controller:

1. Right of access

You can request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing exists, you can request information from the controller about the following: (1) the purposes for which the personal data is processed; (2) the categories of personal data processed; (3) the recipients or categories of recipients to whom the personal data concerning you has been disclosed or is still being disclosed; (4) the planned duration of storage of the personal data concerning you or, if specific information is not possible, criteria for determining the storage duration; (5) the existence of a right to rectification or deletion of the personal data concerning you, a right to restriction of processing by the controller, or a right to object to such processing; (6) the existence of a right to lodge a complaint with a supervisory authority; (7) all available information about the origin of the data if the personal data is not collected from the data subject. You have the right to request information as to whether personal data concerning you is transferred to a third country or to an international organization. In this context, you can request to be informed of the appropriate safeguards pursuant to Art. 46 GDPR relating to the transfer.

2. Right to rectification

You have the right to rectification and/or completion against the controller if the personal data processed concerning you is inaccurate or incomplete. The controller must carry out the rectification without delay.

3. Right to restriction of processing

Under the following conditions, you can request the restriction of processing of personal data concerning you: (1) if you contest the accuracy of the personal data concerning you for a period that enables the controller to verify the accuracy of the personal data; (2) the processing is unlawful and you oppose the deletion of the personal data and instead request the restriction of the use of the personal data; (3) the controller no longer needs the personal data for the purposes of processing, but you need it for the establishment, exercise or defense of legal claims; or (4) if you have objected to processing pursuant to Art. 21(1) GDPR and it has not yet been determined whether the legitimate grounds of the controller outweigh your grounds. If the processing of personal data concerning you has been restricted, such data may, apart from its storage, only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State. If the restriction of processing has been restricted under the above conditions, you will be informed by the controller before the restriction is lifted.

4. Right to erasure

a) Obligation to erase: You can request from the controller that the personal data concerning you be erased without delay, and the controller is obliged to erase such data without delay where one of the following grounds applies: (1) The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed. (2) You withdraw your consent on which the processing is based pursuant to Art. 6(1)(a) or Art. 9(2)(a) GDPR, and there is no other legal ground for the processing. (3) You object to the processing pursuant to Art. 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21(2) GDPR. (4) The personal data concerning you has been unlawfully processed. (5) The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject. (6) The personal data concerning you has been collected in relation to the offer of information society services pursuant to Art. 8(1) GDPR. b) Information to third parties: Where the controller has made the personal data concerning you public and is obliged pursuant to Art. 17(1) GDPR to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you as the data subject have requested the erasure by such controllers of any links to, or copies or replications of, that personal data. c) Exceptions: The right to erasure does not exist insofar as processing is necessary (1) for exercising the right of freedom of expression and information; (2) for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; (3) for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) GDPR; (4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89(1) GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing; or (5) for the establishment, exercise or defense of legal claims.

5. Right to notification

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you was disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves disproportionate effort. You have the right to be informed by the controller about these recipients.

6. Right to data portability

You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, where (1) the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR and (2) the processing is carried out by automated means. In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. The freedoms and rights of others must not be adversely affected by this. The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right to object

You have the right to object at any time, on grounds relating to your particular situation, to processing of personal data concerning you which is based on Art. 6(1)(e) or (f) GDPR; this also applies to profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims. In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.

8. Right to withdraw consent

You have the right to withdraw your data protection consent declaration at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

9. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR. The supervisory authority with which the complaint has been lodged shall inform the complainant of the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

Competent supervisory authority

• Authority: Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
• Address: Kavalleriestraße 2-4, 40213 Düsseldorf, Germany
• Hotline: +49 211 38424-0