Smart building management made easy
With Service Alliance, you can ensure the quality of services, document conditions, monitor maintenance work and remain in control of complaints and defects.
Does this sound familiar?
Your facility management is chaotic and inefficient. Perhaps you recognize yourself in one of these situations:
Paper clutter
Your facility management is a mess of paperwork. Important documents get lost or are difficult to find. Information does not reach the responsible employees in time.
Poor performance
Services are not properly provided or are forgotten. For example, it is dirtier after cleaning than before.
Operator responsibility
Maintenance and inspection obligations are not met, and internal audits worry you. You don't know when your fire protection system was last inspected.
Island solutions
You manually transfer data between different systems, often leading to inconsistencies. Digitalization attempts fail due to lack of acceptance and inflexible systems.
Everything you need for your buildings
From quality control and maintenance planning to time recording – whether on your mobile phone or desktop computer. We have the tools you need for your building operations.
Forms and documentation
Document conditions, record entries and take photographs. We evaluate your forms, determine results and identify deficiencies.
Service Helpdesk
Manage service requests efficiently with our integrated helpdesk solution. Track issues, assign tasks, and ensure timely resolutions.
Maintenance Management
Plan, schedule, and track maintenance activities to ensure optimal performance and longevity of your building assets.
Time Tracking
Track and monitor the working time your employees spend at different locations.
Messaging
Communicate the right information to the right people by sending reports via email or notifications directly to a phone.
Document Management
Archive important reports and documents centrally and access them anytime, anywhere.
No matter the use-case, we have you covered
Our goal is to provide you with flexible solutions that adapt to your needs.
Flexibility by Design
Running and maintaining a building is complex enough. Isolated software solutions make it only harder and cause even more chaos. That is why we offer one integrated solution.
- Complaint Management
- Quality Control
- Maintenance Planning & Documentation
- Task Tracking
- Building Safety Checks
- Fire Protection Inspections
- Working Time Recording
The little things make the difference
Process digitisation should give you a boost, not put obstacles in your way. When developing new features, we always focus first and foremost on users and their requirements.
- Modern and intuitive user interface
- Multiple languages available
- Sign in with your company account
- QR code and NFC scanning
- Built-in email and app notifications
We know what matters most
Good software is about more than just the functionality it provides. We want our products to meet the needs of all stakeholders.
Developed and hosted in Germany
Service Alliance is developed by German engineers and industry experts. All your data is processed and stored in Germany. Our datacenter is ISO 27001 certified.
International
Available in multiple languages and countries.
Mobile and on the web
Use our mobile apps on the go or our web interface for administration.
Security first
Separate data storage, role-based access control, multi-factor authentication and much more besides.
Integrations
Our platform integrates seamlessly with the tools you already use.
A partner, not just a software
We don’t just sell software — we onboard you and make sure it works in practice
Preliminaries
We will work together to find out if we are the right fit for your needs. If it is a match, a contract helps creating transparency and trust from day one.
Onboarding
We won’t let you down when it comes to configuration. We will help you set everything up to your needs and provide training for your users.
Rollout
Get started and use our products in practice. We will assist you if anything needs further tailoring. And in case of a problem, we are always happy to help.
Not everyone needs the same
We won’t force you into a pricing model that doesn’t fit. Once we know what you really need, we’ll happily provide a custom offer.
Basic
The entry point to smart facility management
- 1 tenant
- Unlimited users and projects
- Unlimited realities and forms
- Phone and email support
Enterprise
Perfect for facility managers with dynamic requirements
- Everything in Basic
- 10 tenants
- Unlimited rooms, facilities etc.
- Planning tool
Enterprise Pro
The all-inclusive package for large organizations
- Everything in Enterprise
- 50 tenants
- Service Help Desk and tickets
- Working Time Recording
Retail
For those with many locations and similar needs
- Everything in Enterprise
- 1 tenant
- Service Help Desk and tickets
- Working Time Recording
"Let us find out which products best suit your needs in a non-binding initial consultation. Visit our branch or make an appointment online."
Ready to take the next step?
Request a demo by our consultants today. Don’t worry, it’s free of charge!